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Patton Announces Enhanced Warranty Service

Customers Love Patton's Free Tech Support -- 
Now They Can Get Even More!

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Enhanced Warranty Announcement 

Patton is proud to introduce Enhanced Warranty Service for Remote Access Servers. Customers love Patton's free technical support services, and now they can get even more! 

Five Years of Protection

Enhanced Warranty extends Patton's standard one-year warranty to five full years. Plus, Patton provides advance replacements -- all at a very attractive price! While Patton plans to add products to the program in the future, Enhanced Warranty Service is immediately available to all customers of Patton's RAS products. Patton models 2960, 2996, 3120, and 2977 are currently included in the program.  For complete details, visit the Web Resources links below. 

Your Own Replacement

An Enhanced Warranty for your Patton Remote Access Server is like having your own replacement. We hold product inventory to guarantee your replacement unit is ready and waiting for immediate shipment to you. Should your RAS hardware ever experience a failure, Patton will ship you an immediate replacement by priority express. Plus, Patton will pre-pay return shipping charges for the defective product.

Compare and Decide

Compare Patton's Standard Warranty with our Enhanced Warranty and see which is right for you.  Whichever you choose, as always you get Patton's famous free technical support.

                               

 

Enhanced Warranty

Standard Warranty

Length of Warranty

5 Years

1 Year

Free Support

Yes

Yes

Advance Replacements

Yes.  No charge!

Available at an additional charge and subject availability

Patton guarantees available replacements

  Yes

No

Repair Turnaround

Same or next business day 

1-2 weeks

Repair Shipping Costs

Patton pays shipping for replacements and prepays for the return 

Patton pays return shipping for warranty repairs

Cost

Aggressively priced! 

No additional charge

Everyone Wins

Patton believes every RAS customer will benefit from having an Enhanced Warranty. Now, it's your choice to let us provide you the added protection and convenience of a Patton Enhanced Warranty!

 

Enhanced Warranty Highlights

  • Advance Replacements

  • Patton Maintains Replacement Inventory

  • Patton Pays Shipping for Replacements

  • Patton Pre-Pays Return Shipping

  • 5-Year Warranty!

  • Low Introductory Price

Customized Services

Patton Offers Enhanced Technical Support Options

  • Pre-configuration
    Patton will factory-configure your product for your 
    environment. All you do is plug and play!

  • Technical Training

  • On-site support and consulting

  • Internet monitoring

Interested?

For more information, or to request service, 
simply
Contact Support

Web Resources
Free Downloads...

Web Page

  Enhanced Warranty Web Page

Data Sheet 

Enhanced Warranty Data Sheet PDF

GoCard (includes FAQ)

Go Card (with FAQ) PDF

5-Year Warranty Certificate

Certificate PDF

Agreement Form

Advance Replacement Agreement PDF

Warranty & Return Information

Requesting an RMA

 

 

Standard Warranty Information

Support Web Page

Technical Support Home Page

 

 

Contact Support
Further Questions?   

For additional information, please contact Patton Technical Support

Send Email to Tech Support

  +1-301-975-1000 x140


Tel: +1 301-975-1000
sales@patton.com
   
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